Frequently Asked Questions

GridInsight is a specialized energy analysis platform with artificial intelligence for Hydro-Québec data. We offer real-time monitoring, energy predictions, and natural language queries about Québec's electrical system.

We use official public data from Hydro-Québec, updated every 15 minutes. Our platform connects directly to Hydro-Québec's official APIs to ensure accuracy and up-to-date information.

GridInsight is designed for researchers, energy consultants, energy sector companies, and professionals who need detailed analysis of Québec's electrical system data. It's ideal for teams that require technical insights and predictions based on real data.

Yes! When you sign up, you'll automatically get our free plan with basic features. You can upgrade to a paid plan anytime to unlock more features and higher limits.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference.

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Enterprise customers can also pay via wire transfer or invoice.

Our AI agent is specialized in Hydro-Québec energy data. You can ask questions in natural language in Spanish, English, or French about electrical demand, renewable generation, energy balance, and more. The system uses machine learning models trained specifically on Québec data.

Data is updated every 15 minutes from Hydro-Québec's official APIs. This allows you to have access to near real-time information about the state of Québec's electrical system.

You can contact us by email at support@gridinsight.app. Users on paid plans have access to priority support with guaranteed response times according to their plan.